Installation

We will normally install your stairlift within 5 hours of arrival, within this time will be the installation of your power supply, stairlift and the cleaning of any mess. If we need to reposition or remove any obstructions near the stairs to enable us to install your stairlift, we will fully explain this at the time of the survey.

Survey

If you wish us to call and discuss your requirements, you can be assured that your survey will be undertaken by the same person that will be installing your stairlift, this will totally remove the temptation of “exaggerating” the capabilities of the stairlift once installed.

Warranty

A warranty including all parts, labour and 24 hr response call out facility is supplied with all our stairlifts.

Service Contracts

Once your warranty is coming to an end we will automatically contact you offering our range of service contracts which are totally optional. (We strongly recommend that you have your stairlift serviced annually as a minimum).
We can offer this service to you even if we did not install your existing stairlift, please contact Teresa who will be more than happy to give you any advice you may need.
Service only from £60.00     Service Contracts from (service + callouts incl.) £140.00

Callouts

If you do not wish to take out a service contract or you did not buy your lift from us, we are still available to callout and fix your lift if it breaks down.
Callout fee from £45.00 (includes first hour on site)